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Privacy Policy

MavREV Is Committed To Your Privacy.  Read Our Privacy Policy For A Clear Explanation Of What, How And Why We Collect, Disclose, Share, Store And Transfer Your Information

Privacy Policy

What Type Of Information Do We Collect?


We receive, collect and store any information you enter on our website or provide us with in any other way. In addition, we collect the Internet Protocol (IP) address used to connect your computer to the Internet; computer and connection information. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email address and telephone number).

 

How Do We Collect Information?


When you send us a message through our 'Chat' or ‘Contact Us’ forms, as part of the process, we collect personal information you give us such as your name, email address and telephone number. Your personal information will be used in reference to the specific reasons stated above only.

 

Why Do You Collect Such Personal Information?

 

We collect such non-personal and personal information for the following purposes:

  1. To provide and operate the services;

  2. To provide our clients and visitors with ongoing customer assistance and technical support;

  3. To be able to contact our clients and visitors with general or personalised service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we or our business partners may use to provide and improve our respective services;

  5. To comply with any applicable laws and regulations.

How Do You Store, Use, Share And Disclose Your Site Visitors' Personal Information?
 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to advertise our services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
 

How Do We Communicate With Our Site Visitors?

We may contact you to respond to a message you sent us via our 'Chat' or ‘Contact Us’ forms, to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through questionnaires or surveys, to send updates about our company, or as otherwise necessary to contact you to enforce applicable national laws and any agreement we may have with you. For these purposes we may contact you via email, postal mail, telephone and text messages.

What Are Cookies And How Do You Use Them And Other Tracking Tools?

A cookie is a small piece of text sent to your browser by a website you visit. It helps the website remember information about your visit, which can make it easier to visit the website again and make the website more useful to you.

MavREV’s website and online services may use “cookies”. Cookies enable you to personalise your experience on our website, tells us which parts of our websites people have visited, helps us measure the effectiveness of web searches and gives us insights in to user behaviour so we can improve our communications and services.

You can learn more about cookies by visiting All About Cookies.

If you want to block all cookies in the Google Chrome web browser, for example, go to Settings and then under “Privacy and Security”, click Cookies and other site data.

Cookies are used throughout our website and disabling them may prevent you from using certain parts of the website.

The following links also explain how to access cookie settings in various browsers:

The cookies used on our website have been categorised based on the guidelines found in the ICC UK Cookie guide. We use the following categories on our website and online services:

Strictly Necessary Cookies:

These cookies are essential to enable you to browse our website and use its features.

Performance Cookies:

These cookies collect information about how you use our website - for instance, which page and/or pages you visit most. This data may be used to help optimise our website and make them easier for you to navigate. These cookies do not collect information that identifies you. All information these cookies collect is aggregated and therefore anonymous.

Functionality Cookies:

These cookies allow our website to remember choices you make whilst browsing -for instance, providing information to allow an optional service, such as our 'Live Chat'.

Google Analytics:

Google Analytics is a web analytics service provided by Google that tracks and reports website traffic. Google Analytics uses cookies to help us to understand how visitors engage with our website by collecting information and reporting website usage statistics, without personally identifying individual visitors to Google.

As a website operator using Google Analytics, we process information and statistics such as the numbers of users and sessions, session duration, operating systems, device models and where users are approximately located, all of which is subsequently used to improve the performance and user experience on our website.

Google Analytics uses a set of first party cookies to collect this data.

Google stores the information collected by the cookies on servers in the United States of America. Google may also transfer this information to third parties where they are required to do so by law, or where such third parties process the information on behalf of Google. Google will not associate your IP address with any other data they hold.

If you would like to opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout

Visitor Analytics:

 

Visitor Analytics is a simple website analytics which measures the traffic on our website and website visitors’ general details. We collect statistics like which pages visitors visit and when, where they are approximately located, where they land first or if they are coming from a specific referral, to make our website visitors’ experience better.

 

As a website operator using Visitor Analytics, we process information about our visitors’ device type and screen size/resolution, approximate location, browser, OS, IPs, page visits, bounce rate, conversions, conversion funnels, average sessions per visitor, average pages per session, average session duration, time spent on the website and preferably visited content on the website. All this data is pseudonymised and Visitor Analytics will not use the collected data to identify individual users or to match the data with additional information on an individual user.

 

We do not use cookies to collect this data. Instead, we use the so-called fingerprinting technology that does not require placing any cookies, files or technology on your device. Fingerprinting relies on your device’s technical attributes and combines them to identify your device as a unique device and allow for reliable analytics.

 

Visitor Recordings:

 

Visitor Recordings is an additional feature to Visitor Analytics (described above) in the form of a simple website replay tool that records in statistics where our website visitors scrolled to and what they clicked on our website. We can see this information in playbacks and so called “heatmaps”. Collecting these statistics helps us to make our website more user-friendly as well as to reproduce and fix technical errors.

 

Basically, as a website operator using Visitor Recordings, we are using a snippet of tracking code to collect data about our visitors’ journey on our websites, which subpages they visit, what they clicked on, where they moved their mouse cursor to and where they scrolled. All this is pseudonymised and Visitor Analytics will not use the collected data to identify individual users or to match it with additional information on an individual user.
 

How To Withdraw Your Consent
 

If you do not want us to process your data anymore, please do contact us at contact@mavrev.co.uk or send us mail to: MavREV, Tower Court, Oakdale Road, Clifton Moor, York, North Yorkshire, United Kingdom, YO30 4XL.

 

Privacy Policy Updates

 

We reserve the right to modify this privacy policy at any time, so please do review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

Questions And Your Contact Information

 

If you would like to: access, amend, correct or delete any personal information we have about you, you are invited to contact us at contact@mavrev.co.uk or send us mail to: MavREV, Tower Court, Oakdale Road, Clifton Moor, York, North Yorkshire, United Kingdom, YO30 4XL.